Features And Benefits Of Using Salesforce Texting App

Salesforce is basically cloud computing service as a software (SaaS) company and is used for Customer Relationship Management i.e. CRM and when it comes to maintaining client relationships, good communication is an imperative need for the businesses. Our clients can be from different spots. Some are near, many are far. So to reduce this physical gap, companies use messaging channel for trustworthy and reliable communication.

 We know that communication through SMS messaging is one of the best ways to get in touch with the desired person or clients for companies. In today's scenario, it has become the best way of communication to promote services or products because from young to old almost everyone is using a phone knows how to write and respond to it. So it is easier for the businesses which are using Salesforce to manage their company to have an effortless means of communication.

In order to use this SMS functionality, there are a lot of applications available and listed on  AppExchange and one of the best Salesforce Texting App which meets all the requirements related to SMS messaging is "360 SMS App" which is developed by  360DegreeCloud.

 This app not only has a simple SMS sending feature, but it also introduced some significant features which contribute to smooth and easy communication between client and Business. It is a powerful SMS App which can provide the functionalities like automated SMS, customized SMS templates etc. It is being developed in a way to improve the business cycle, increasing sales, generating leads, supporting after sales and marketing. 

Now, Let’s understand some of these features. Suppose a situation where you have a meeting with a client and you need to be reminded of that. Well, the ‘360 SMS App’ makes this so easy. It sends you about the meeting reminder on an hourly premise. So that you can be ready for the meeting. In the event you can't make the meeting because of some circumstances, you can reply it to the same reminder. Due to that reply, others will know about the meeting status that your meeting will get canceled or rescheduled, hence saving everyone’s time.

Now think about this comparative circumstance, where you are not present in some discussion/talk. In this case, the members in the discussion can update the details of the day through SMS, and you can easily keep track of that discussion which ultimately helps you to engage in the discussion next time without feeling outdated.

Let's consider another situation when you want to send a scheduled message at a particular date to the desired person/persons. The Salesforce Texting App has the feature where you can send a scheduled SMS as it enables administrators to automate the triggered text messages and can even automate the responses. 

These are some of the benefits and features of using the most advanced Salesforce Texting App that is 360 SMS App which makes communication better for the businesses